Shipping and Delivery Policy
At VR Speech and Hearing Clinic, we strive to ensure a seamless experience for our customers by providing reliable and efficient shipping and delivery services. Below are the details of our shipping and delivery policy:
Order Processing
- All orders for hearing aids, accessories, or other related products are processed within 1-3 business days.
- Custom hearing aids or specialized equipment may require additional time for processing, depending on manufacturing timelines.
Shipping Methods and Costs
- We partner with reputed courier services to deliver your products securely and on time.
- Standard shipping charges may vary based on the destination, size, and weight of the package. Shipping fees will be calculated and displayed at checkout.
- Free shipping is available for orders above a certain value (if applicable).
Delivery Time
- Standard delivery typically takes 5-7 business days within India.
- Express delivery options are available for an additional fee and take 1-3 business days.
- Delivery timelines may vary for remote or inaccessible areas.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
- You can also contact our support team for updates on your order.
International Shipping
- Currently, we offer international shipping for selected products. Please contact our clinic to confirm availability and shipping costs for your location.
Damaged or Lost Shipments
- If your package arrives damaged or is lost in transit, please notify us within 48 hours of receiving the shipment.
- We will work with our courier partners to resolve the issue promptly and ensure a replacement or refund is provided as per our terms.
In-Clinic Pickup
- Customers also have the option to pick up their orders directly from any of our clinic branches. Please select “In-Clinic Pickup” during checkout and choose your preferred location.
Contact Us
For any shipping or delivery-related queries, please reach out to us at:
📞 Contact Number: 9112717179 | 9657588677 | 7888 181 181
📧 Email: hear@vrhearingclinic.com
📍 Clinic Address: Vasantrao Naik Chowk, CIDCO, Chhatrapati Sambhajingar – Aurangabad
Pipeline Road, Bhistbaug Chowk, Ahilyanagar – Ahmednagar
We are committed to delivering your products on time and ensuring your complete satisfaction.
