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signia silk charge go ix hearing

Introducing Signia Silk Charge&Go IX: The Revolutionary Rechargeable CIC Hearing Aid

Unveiled by Signia on October 3, 2023, the Silk Charge&Go IX has redefined the landscape of discreet, in-ear hearing aids. This innovative device is celebrated as the industry’s first instant-fit, rechargeable, completely-in-canal (CIC) hearing aid. Unlike traditional in-the-ear aids, Silk Charge&Go IX eliminates the need for ear impressions, offering a hassle-free “off-the-shelf” fitting.

Key Features:
Ready-to-Wear Convenience: No ear impressions required, making it an instant-fit solution.
Compact Design: Signia Silk Charge&Go IX is the smallest in-ear rechargeable hearing aid on the market.
Industry-Leading Technology: Available in three technology levels – Silk Charge&Go IX 7, 5, and 3, ensuring personalized options for users.

Models:
The Silk Charge&Go IX is available in two models. At Vr Speech And Hearing Clinic, customers can choose between models without affecting the final price. The preferred model is often the Signia Silk Charge&Go CIC with 7 technology level (position 1).

Technology Comparison:
A simplified chart highlights key differences between models, focusing on technology variances. Customers at Vr Speech And Hearing Clinic commonly opt for the Silk Charge&Go CIC model with 7 technology for its advanced features.

Return Policy:
Vr Speech And Hearing Clinic stands behind the quality of their products. If customers are not satisfied with their new hearing aids, they can return them for a 100% refund within 7 days. No restocking fees, no fine print.

Experience the revolution in hearing technology with Signia Silk Charge&Go IX. Choose the perfect model for your needs and enjoy the freedom of discreet, rechargeable CIC hearing aids.

KEY FEATURES

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Microphone

The microphone captures environmental sounds and transmits them to the hearing aid for processing. While it’s generally recommended to avoid adjusting the microphone frequently, it’s essential to periodically inspect it to prevent potential blockages caused by hair care products or oils.

Pull string

This convenient string facilitates the insertion and removal of the hearing aid, providing ease of use. Rest assured, in the majority of instances, the string neatly tucks away inside the ear canal. However, if this is not the case, it is advisable to consult with your hearing care provider to discuss the option of shortening or removing the pull string.

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Rechargeable battery

Silk Charge&Go IX hearing aids are powered by a rechargeable lithium-ion battery, expected to last up to 26 hours/day. The battery takes about 4 hours to fully charge, and a 30 minute quick charge will get you about 7 hours of power. These batteries will last about 3 years, and the first battery replacement is covered under your 3 year hearing aid warranty.

Wax filter

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. You can’t see it in this image, but it’s hidden underneath the black/transparent sleeve, which would be taken off to access the filter. Your hearing provider may supply you with wax guards enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your Vr Speech And Hearing Clinic provider, or through a number of sites online such as shop.vrhearingclinic.com.

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Common FAQ's about Signia Silk Charge&Go IX hearing aids
Is this hearing aid Bluetooth compatible?

No, this hearing aid is simply too small to house the components required for Bluetooth connectivity.

Can I stream audio from the TV?

No, this hearing aid is not compatible with Signia’s StreamLine TV accessory.

How many hours a day do the batteries last?

The batteries last up to 26 hours per day.

What is the lifespan of the rechargeable batteries?

Signia expects the Silk battery to last 1100 charging cycles, or around 3 years. At that point, a considerable amount of the power cell’s capacity will be lost, and a new battery should be inserted, which is something Signia will do. Your hearing provider will ship the devices back to Signia for this service

How will I know when my battery needs to be charged?

You will hear an alert signal to indicate the battery is running low. The signal will be repeated every 20 minutes. Depending on the usage of your hearing aids, you have approximately 1.5 hours to charge your hearing aids before they stop working.

How long does it take to get a full charge?

If plugged into an outlet a full charge takes about 4 hours. If using a Qi wireless charging pad, it will take 6 hours. A 30 minute quick charge will get you up to 7 hours of power.

What if I'm on-the-go and my battery dies?

The charger has a built-in battery that stores 4 full charges, so even without electricity, you can charge your hearing aids by pulling power from the charger battery. If you’re going to be “off the grid” for longer than that, Signia recommends buying the Tripp Lite model UPB-02K6-1U power pack, which is a power bank that you can plug your charger into when you need to charge your hearing aids and don’t have access to electricity.

Does the charger include a dehumidifier?

It does not. If you live in a humid environment or sweat a lot, we’d recommend purchasing a hearing aid dehumidifier on shop.vrhearingclinic.com, as Signia doesn’t have one for this model.

How many charges does the portable charging case hold?

A fully charged case can provide up to four full charges for a pair of Silk devices.

How can I control this hearing aid, and which settings can I control?

The Signia app will give you the most flexibility, allowing you to change volume, program, and base and treble. Or, you can use the miniPocket handheld remote which will let you change the volume and program.

How do I turn this hearing aid on and off?

To turn the hearing aid on, simply take the hearing aid out of the charger, it will auto-start. To turn the hearing aid off, place it in the charger.

Is there any reason not to buy Silk IX?

Silk is ideal for mild to moderate hearing loss. If your loss is beyond that, Silk is not going to be powerful enough for you, and you shouldn’t buy it.

Is this hearing aid CROS compatible?

Yes, Silk Charge&Go IX can be used with the Silk CROS device (shown above).

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Signia App

Take control of your hearing aids. This app allows you to control sound settings like volume, program, and microphone directionality. In some cases, your hearing provider can even make remote adjustments to your hearing aids through the app. An August 2022 has added some new functionality to the app that lets wearers track things like daily weartime, footsteps, and activity and conversations.

Android App   Apple App

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